In: Operations Management
1) What is generally refers to pay awarded to employees on the basis of the relative value of their contributions to the organization:
✓ merit pay
(Merit pay is given to the employees for their performance and capabilities. It is based on the skills, expertise and efforts of the employees, that contributes to the growth and profitability of the firm.)
2) individuals who practice the use of non-coercive influence to shape the group’s or organization goals, motivate behavior toward the achievement of those goals, and help define group or organizational culture are considered:
✓ leaders.
(Leaders are the responsible individuals, who use their ability to influence others, without using any force, to work for a common goal. They inspire and motivate members, and guide them to achieve defined goals, and also cherish the organisational culture in a most positive way.)
3) To fully understand leadership, it is necessary to understand _______________, the ability to affect the behavior of others.
✓ power of Influence
(A leader must be capable of affecting the behaviour and actions of members, without any coercive power, but with Influential power. He needs to inspire and motivate them for getting the work done.)
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