In: Nursing
describe the process you’d follow in using the collection, final notice and termination letter with a patient who refuses to pay his bill. Would you continue to provide services? Would you involve a collection agency? Your response should be approximately 2 paragraphs.
Answer: Sometimes patient refuses to pay bills. It is important for the healthcare staff to manage this kind of patient and intervene about the problems. So, in such cases, there should be call for the meeting on the urgent basis. It is mandatory to know about the details and information collected during the appointment or addmission to the hospital. The healthcare staff should intervene about the healthcare policies the patient has and the health coverage that he is being provided.
In the case where the patient requires urgent treatment, the services should not be stopped. The healthcare policy makers should be contacted to reimburse the billing amounts. The healthcare policies and the insurer could easily interact and get the detailed amounts that is required to be paid. Hence understand the problem of the patient and involve the third party that is the policy provider. Hence this will directly resolve the issue.