Question

Define business process. Define activities, roles, actors, repositories, data flows, and sequence flows. Summarize three reasons that processes need to be changed and give an example of each.

Answer 1

All of the activities, actors, roles, repositories, sequence flows and data flows combines and makes the Business process all together. Thus, business process can be defined as the combination of all these elements where working together effectively and efficiently to achieve the tasks:

Activities can be defined as the specific or goal oriented tasks that are needed to be accomplished as a part of a business process.

A subset of the business activities, which are performed by various actors to carry out the tasks in the business process is called roles.

A person, group, department, organisation or any of the information system which is playing role to complete the activities in the business process are called actors.

A varied collection of the data storied for the further use in the business process is called repository.

The movement which takes place of the data from one place to another is called the data. and

The absolute solid lines which lies between the actions telling which action is connected to which one and guiding us about the next action is the sequence flow.

Three reasons that might trigger a change to these business processes are:

1. Change in objectives: Objectives of the organisation are the guidelines or the standards according to which every process takes place in the firm. For example if there is an established business process in the firm with the objective of profit maximisation, the process would work in accordance to achieve that objective. But what is the firm decides to change the objective from profit maximisation to sales maximisation. The business process have to adjust itself accordingly. The data flow would be changed, activities would be different, more focus would be put on market and sales to keep up with the objective.

2. Change in Resources: Another reason that can trigger the change of the business process would be an effective change in th resources employed. For example, if the funds which are an essential resources of the organisation are decreased from one substantial point to another, a firm has to adapt itself anyhow with the decreased funds available now. It has to make cost effective changes, cut short some resources, make significant change in the activities carried out etc to meet the change of resources employed.

3. Change in External Factors: At last, the business process would again be changed if the firm experience a drastic change in the external factors of the firm. For example, during this time of covid-19, every firm is experiencing massive losses and stability in the market. To keep up with this and survive the situation, the business processes are changing. From on feild job, work from home job is allocated to everyone. Anyhow, the work is being done but either by sitting at home or staying away from the office. The business process thus changed according to the external factors.