In: Operations Management
Part 1
Develop a needs assessment to identify what people in your community need. You can start by identifying key demographics and choosing one group.
Where might you go to receive local statistics on your potential customer? Who may have existing data? How would you go about assessing needs? What data collection methods would you use to understand what these groups need?
*Demographics are statistical data relating to the population and particular groups within it.
In part 1, identify a need or a problem you would like to solve for your customer. Provide details of WHO your customer is how old they are, what they do for a living, identify their interest, and so on.
A community needs assessment identifies the strengths and resources available in the community to meet the needs of children, youth, and families. The assessment focuses on the capabilities of the community, including its citizens, agencies, and organizations. It provides a framework for developing and identifying services and solutions and building communities that support and nurture children and families.
Community problem :- HEALTH DISPARITIES
Health Inequity (Males aged 65 and above)
National Rural HealthSnapshot | Rural | |
---|---|---|
Population aged 65 and older | 18% | |
Average per capita income | $45,482 | |
Non-Hispanic white population | 69-82% | |
Adults who describe health status as fair/poor | 19.5% |
Policies, Systems and Environments
• Physical activity: the policy, systems or environmental change
strategies in place that support physical activity. For example,
does the rural sector assess patients’ physical activity as part of
a written checklist or screening used in all routine office visits?
Does it provide access to public recreation facilities? Does it
promote stairwell use?
• Nutrition: the policy, systems or environmental change strategies
in place that support nutrition. For example, does the rural sector
ensure that healthy food preparation practices (e.g., steaming, low
fat, low salt, limited frying) are always used?
• Tobacco Use: the tobacco control-related change strategies in
place. For example, does the rurual sector institute a tobacco-free
policy 24/7 for indoor/outdoor public places? Does it ban tobacco
vending machine sales? Does it provide access to a referral system
for tobacco cessation resources and services?
• Chronic disease management: the policy, systems or environmental
change strategies in place that support managing chronic diseases
and its related risk factors. For example, does the rural sector
provide chronic disease self-management education to individuals
identified with chronic conditions.
QUESTIONS TO ASK
You will develop a list of questions to ask to learn about the
strengths and weaknesses of specific community components within
each sector. Ensure you determine how the responses will be
measured (qualitative/quantitative) and include response options
for quantitative questions.
For example, within the Health Care Sector in rural areas Physical
Activity component, some questions you may want to include in the
assessment are:
To what extent does the health care facility:
• Promote stairwell use (e.g., make stairs appealing, post
motivational signs near stairs to encourage physical activity) to
patients, visitors, and staff?
• Assess patients’ physical activity as part of a written checklist
or screening used in all routine office visits?
• Provide regular counseling about the health value of physical
activity during all routine office visits?
• Implement a referral system to help patients’ access community-
based resources or services for physical activity?
Examples of questions to include if assessing the tobacco component
of the health care sector of Males(65 and above) in rural areas
are:
To what extent does the health care facility:
• Institute a smoke-free policy 24/7 for indoor public
places?
• Institute a tobacco-free policy 24/7 for indoor public
places?
• Institute a smoke-free policy 24/7 for outdoor public
places?
• Institute a tobacco-free policy 24/7 for outdoor public
places?
DATA COLLECTION METHOD:-
Qualitative Data Collection Method:-
Individual Interviews:-
Conversation with a purpose that is conducted between two people either face- to-face or by telephone.
Focus Groups:-
Involve gathering information and opinions from a small group of
people (8 to 10 per group)
Group discussions often provide insights that might not emerge in
interviews.
Observation :-
Data collection method that allows you to use the events around you to gather clues and generate conclusions about specific locales or experiences.
Postal Survey:-
Mailing self-completion questionnaires to a targeted group of people (e.g., a client’s customers or people living in a curtain area.
Web based survey:-
A group of potential respondents is invited to participate in completing a web- based survey, and their responses are submitted electronically via the Internet.
For each sector and site your team has identified for
the assessment, contact people (or key informants) in the community
who can provide the appropriate insight, knowledge, or
documentation.
Community team members can then reach out and contact people from
the community (e.g., school principal, business leaders, city
planners, police chief, hospital administrator) who should have
access to the desired information or can point them in the right
direction.