In: Operations Management
Average flow and average delay based on FCFS, EDD, and SPT
| 
 Job  | 
 Job time (days)  | 
 Due date (days from now)  | 
| 
 A  | 
 12  | 
 15  | 
| 
 B  | 
 6  | 
 24  | 
| 
 C  | 
 14  | 
 20  | 
| 
 D  | 
 3  | 
 8  | 
1. FIRST COME FIRST SERVE
| 
 JOB  | 
 PROCESSING TIME  | 
 DUE TIME  | 
 FLOW TIME  | 
 JOB LATENESS  | 
| 
 A  | 
 12  | 
 15  | 
 0 + 12 = 12  | 
|
| 
 B  | 
 6  | 
 24  | 
 12 + 6 = 18  | 
|
| 
 C  | 
 14  | 
 20  | 
 18 + 14 = 32  | 
 12  | 
| 
 D  | 
 3  | 
 8  | 
 32 + 3 = 35  | 
 27  | 
TOTAL FLOW TIME = 12 + 18 + 32 + 35 = 97
AVERAGE COMPLETION TIME = FLOW TIME / N = 97 / 4 = 24.25
AVERAGE JOB LATENESS = TOTAL JOB LATENESS / N = 39 / 4 = 9.75
2. EARLIEST DUE DATE
| 
 JOB  | 
 PROCESSING TIME  | 
 DUE TIME  | 
 FLOW TIME  | 
 JOB LATENESS  | 
| 
 D  | 
 3  | 
 8  | 
 0 + 3 = 3  | 
|
| 
 A  | 
 12  | 
 15  | 
 3 + 12 = 15  | 
 0  | 
| 
 C  | 
 14  | 
 20  | 
 15 + 14 = 29  | 
 9  | 
| 
 B  | 
 6  | 
 24  | 
 29 + 6 = 35  | 
 11  | 
TOTAL FLOW TIME = 3 + 15 + 29 + 35 = 82
AVERAGE COMPLETION TIME = FLOW TIME / N = 82 / 4 = 20.5
AVERAGE JOB LATENESS = TOTAL JOB LATENESS / N = 20 / 4 = 5
3. SHORTEST PROCESSING TIME
| 
 JOB  | 
 PROCESSING TIME  | 
 DUE TIME  | 
 FLOW TIME  | 
 JOB LATENESS  | 
| 
 D  | 
 3  | 
 8  | 
 0 + 3 = 3  | 
|
| 
 B  | 
 6  | 
 24  | 
 3 + 6 = 9  | 
|
| 
 A  | 
 12  | 
 15  | 
 9 + 12 = 21  | 
 6  | 
| 
 C  | 
 14  | 
 20  | 
 21 + 14 = 35  | 
 15  | 
TOTAL FLOW TIME = 3 + 9 + 21 + 35 = 68
AVERAGE COMPLETION TIME = FLOW TIME / N = 68 / 4 = 17
AVERAGE JOB LATENESS = TOTAL JOB LATENESS / N = 21 / 4 = 5.25
** Leaving a thumbs-up would really help me out. Let me know if you face any problems.