Question

In: Operations Management

One way to enhance objectivity in observation work is to: a. Take other's perspectives b. Use...

  1. One way to enhance objectivity in observation work is to:

    a.

    Take other's perspectives

    b.

    Use sophisticated data models

    c.

    Move from the balcony to the dance floor

    d.

    Move from the dance floor to the balcony

2 points   

QUESTION 39

  1. According to Heifetz, Grashow, and Linsky, authority is often used for purposes and tasks that have little or nothing to do with leadership.

    True

    False

2 points   

QUESTION 40

  1. The ultimate ethical standard for those viewing leadership from an altruistic perspective is:

    a.

    Concern for others

    b.

    Concern for productivity

    c.

    Concern for truth

    d.

    Concern for ethics

Solutions

Expert Solution

Answer: One way to enhance objectivity in observation is to take other's perspective.

Take time to understand both yourself and the other person. You can do the same for the other person, helping them to take a more objective position. You can also do the reverse, dragging the other person down into the subjective and emotional position from which they cannot see what is happening in the bigger picture.

Ques 39) True. According to Heifetz, Grashow, and Linsky, authority is often used for purposes and tasks that have little or nothing to do with leadership. It is a cycle of failure and a persistent dependence on authority.

Ques 40) (a) The ultimate ethical standard for those viewing leadership from an altruistic perspective is concern for others.

Ultimate ethical standard - help others no mater what the personal cost, appears to be a universal value, promotes healthy social relationship and effective society, Kanungo and Menonca argue concern for others is even more important for leaders than followers


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