Question

In: Operations Management

Explain 1 area in which employee rights and employer responsibilities could result in conflict. How might...

Explain 1 area in which employee rights and employer responsibilities could result in conflict. How might this conflict arise, and what might you need to do to resolve it?.

Solutions

Expert Solution

The most simple scenario in an organisation is where the employee has the right of having fair and just salary for the work he/she does and have rest interval in between in case of fatigue in long working hours.
Also it is the responsibility of the employer to follow the commitments of providing salary as per the norms and giving rest intervals in between in order to have maximum efficiency from the employees.
However the conflict may arise when the employer also has the responsibility of meeting the targets and serving the customers on time for which he may ask the employees to work overtime and without any rest. This creates the problem in the organisation. Also in order to reduce the cost and maximize profits the overtime salary is also not paid.
This is a real life example where the right of the employee and the employer responsibilities create a conflict in the organisation.
The conflict has raised due to different objectives of the employee and the employer. In order to resolve the conflict the management should divide the work among workers and provide rest intervals in shift so that the work is not hampered and even employees are able to get rest. Also rather than giving overtime salary, the company can give incentives in terms of productivity.


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