Question

A hospital aims at providing patient-centered quality healthcare that is accessible and seamless, comprehensive, appropriate, and cost effective. How can Lean Six Sigma help them achieve this objective

Answer 1

Hello! I hope you are healthy!

Answer: Lean Six Sigma improves processes by designing methods to eliminate waste, problems and inefficiency amd it seeks to improve working of the organization.

Lean Six Sigma can be used in hospital to reduce problems that leads to medical error. Lean Six Sigma method is very needed in healthcare system as medical error leads to death of people which is not acceptable.

The result of using Lean Six Sigma in a hospital can be as follows:

1. By identifying inefficient methods, it can help reduce costs of hospital.
2. Hospital can improve methods so as to reduce time in obtaining lab results and have the results as early as possible.
3. Can reduce waiting time for patients, so they don't have to wait too long before getting attended.
4. Medication error can be redured.
5. Proper railings and safety measures can reduce accidents in hospital.

The Lean Six Sigma uses DMAIC method (Define, Measure, Analyze, Improve and Control)

• Define: Define the problems and set up objectives.
• Measure: How our performances will be measured and how patients satisfaction will be measured.
• Analyze: Collect data and analyze it with the help of proper tools. Find out process that can be eliminated.
• Improve: Find options and solutions to improve processes. Find out how can cooperation and procedures of handhandling emergency situations can be improved.
• Control: Continuously monitor the changes you have made and control them if any variation occur.

Lean Six Sigma has been really very effective in improving working of hospitals from check in of customers to their discharge. It helped in improving waiting time, cost efficiency, providing quality care to the patients, etc.

THANK YOU ☺