Question

In: Operations Management

__________ is a person’s belief about his or her ability to perform a particular behavior successfully—in...

  1. __________ is a person’s belief about his or her ability to perform a particular behavior successfully—in the learning process.

    Self-efficacy

    Social learning

    Classic conditioning

    Relationship management

  1. ___________ is the set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization.

    Organizational culture

    Ethics

    Mission

    Perspective

  1. The attempt to weaken a behavior by attaching no positive or negative consequences to it is called __________________.

    Extinction

    Punishment

    Reinforcement

    Classical conditioning

Solutions

Expert Solution

1. Answer: Self-efficacy

Explanation:

A person’s belief about his or her ability to perform a particular behavior successfully in the learning process is called self-efficacy. Social learning is the learning that happens through observing others' behaviors and classical conditioning occurs when a conditioned stimulus becomes associated with an unconditioned stimulus to produce a behavioral response. Relationship management refers to management of relationships. Hence other three options are wrong.

2. Answer: Organizational culture

Explanation:

Organizational culture is defined as the set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization. Hence the answer is first option. Ethics include the moral values and rules that help to establish the appropriate way for dealing with each other. Mission tells about what an organization is trying to achieve and perspective refers to the way a matter is being considered. Hence these options are wrong.

3. Answer: Extinction

Explanation:

The strategy to weaken a behavior by attaching no positive or negative consequences to it is called extinction. Reinforcement refers to the strategy to cultivate desirable behavior by either bestowing positive consequences or withholding negative consequences and punishment is the strategy to discourage undesirable behavior by bestowing negative consequences or withholding positive consequences. Hence all other options do not constitute the answer.

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