Question

In: Operations Management

Apply DMAIC to improve the following at any university. Course registration.

Apply DMAIC to improve the following at any university.

Course registration.

Solutions

Expert Solution

DMAIC stands for Define measure analysis implement and control. DMAIC is a quality control tool presented by an American engineer W. Edward Deming.

Here it is mostly used in industry quality improvement but can use to improve university academic course registration by some steps.

DMAIC is a quality tool that presented by quality guru W. Edward Deming to help to achieving a six sigma approach for Quality improvement but can use to improve university academic course registration by 5 phases.

1. In the define phase, the course present condition is defined and related problems regarding the course, improvements activities, goal of change course. Their negative effects on the future should also be defined at that phase.

2. In the measure phase, the quality and standard of that course measured, process map, capability analysis of the new course. In that phase new planning consider and measure the new processes and course of different related subjects. Their longterm effects also measured.

3. In the analysis phase, the effect of that change is analyzed by statistical and quantitative approaches for the better future functioning of the new course, root causes of the problem in the new course, the performance of the course also analyzed.

4. In improving phase the possible improvements take place and performance by addressing and eliminating the root causes in new planning of the new course.

5. In the control phase improved performance, of course, is checked, statistical process control, mistake proofing to measure the problems in the new system and control quality for the future.

*PLEASE RATE WITH A THUMBS UP *


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