Question

Marlena transferred from one unit in state government to a smaller unit consisting of four team members. She took her vacation immediately after her transfer was announced. The agency lease is set to expire in June 2020. However, the landlord requested Marlena's company move to their new location in July 2019. On her first day back from vacation, Marlena learned that her office cubicle had been dismantled and she was moved into a conference room to share with ten additional coworkers.
Two of the coworkers talk incessantly and one plays music on his cell phone. Marlena is frustrated and makes a complaint to her new supervisor, Bill, requesting to be moved immediately. According to Marlena, no notification was sent explaining this new move or the potential disruption in workspace. Bill is unsure on how to respond since he is unaware of prior communication with Marlena and her previous supervisor as he just returned from vacation himself.
Should Bill involve senior staff in his decision? Choose all that apply.

Select one or more:

a. Yes, Bill should inform the director of the company.

b. Yes, Bill should find out from Marlena's previous supervisor if it is appropriate to move Marlena.

c. Yes, Bill should consult other team members transitioning the conference room.

d. No, Bill has the information to make the decision on his own.

Question text

Bill is a deputy director for a public-sector employer, overseeing approximately 200 employees. He has been with the company for 30 years. One of Bill’s managers, Irene is having difficulty with an employee, Danny, a white male in his 30s.

Irene is also white.

Danny has been saying inappropriate things to his all-female team about their clothing. Bill is also white. The female coworkers are Hispanic and African-American. Bill tells Irene to handle it. Irene attempts to, but is looking to Bill for guidance. Bill says that he is uncomfortable and instructs Irene to handle it, again. In the meantime, the coworkers continue to feel harassed by Danny and his use of offensive language.

What could benefit this team? Choose all that apply.

Select one:

a. More diversity with regard to race and gender

b. E-learning modules with respect to the appropriate conduct in the workplace

c. Terminating Danny for his inappropriate behavior, if his behavior violates the human resources policy

d. All of the above

Bill is a deputy director for a public-sector employer, overseeing approximately 200 employees. He has been with the company for 30 years. One of Bill’s managers, Irene is having difficulty with an employee, Danny, a white male in his 30s.

Irene is also white.

Danny has been saying inappropriate things to his all-female team about their clothing. Bill is also white. The female coworkers are Hispanic and African-American. Bill tells Irene to handle it. Irene attempts to, but is looking to Bill for guidance. Bill says that he is uncomfortable and instructs Irene to handle it, again. In the meantime, the coworkers continue to feel harassed by Danny and his use of offensive language.

What guidance should Bill be providing to Irene? Choose all that apply.

Select one:

a. Skills to deal with Danny

b. Support for the team

c. Nothing, Irene needs to handle this herself

d. Nothing, the employees are too sensitive

Question text

Kane was accepted into the study abroad program at Boston University for the fall semester and has to leave her home in Japan by mid-August. Kane was honored to be accepted into the program, but nervous about traveling to Boston as she has never left Japan. On her way to her new apartment she stopped at the nearest grocery store for some dinner. When she jumped off the bus she noticed that there were people in front of the grocery store, but continued to walk by. They began screaming at Kane, yelling at her for shopping there and not supporting the workers. Kane was so upset by the situation and quickly purchased a few items and left crying. When she got to her apartment she quickly looked at the internet and realized that the workers were on strike, unhappy with their wages, and lacked support by the owners.

Which of the following options would indicate a barrier in communication?

Select one:

a. One of Kane's friends tries to explain the situation to her. However, based on her experience, Kane believes that all people in Boston are aggressive.

b. Kane feels that since she is from Japan, she knows more about fair wages and fair trade than the locals.

c. Both

d. Neither

Answer 1

Should charge include ranking staff in his choice? Pick all that apply

The appropriate response is B and c alternatives. It is basic that Bill should discover more data about Marlena to know her conduct and history at work environment. He can't accept just on Marlena cases of disturbances brought about by the associates. Perspectives of Marlena past manager can help Bill to think better about Marlena's character. The subsequent thing Bill ought to do is to counsel other colleagues to know the real circumstance of working environment condition at the gathering room. They can give experiences about what is happening in the meeting room. Their criticisms and Marlena past boss input can help Bill to check the potential issues causing Marlena to not work at the gathering room. Bill can likewise think about individuals who make unsettling influence at work environment. He can take disciplinary activities or train them to work in a community oriented way.

What could profit this group? Pick all that apply

The right choices are An and B. alternative A requires advancing assorted variety regarding sex and race. With a decent level of ladies and minority individuals, Danny who is a white individual may not command them and he can likewise get comfortable with various social practices. At last, he may create regards for ladies and minority individuals. Alternative B that recommends offering preparing to the representatives with respect to suitable direct can acquaint Danny what botches he submits at the work environment. Absolutely, preparing with respect to fitting implicit rules can improve his conduct towards ladies.

What direction should Bill give Irene? Pick all that apply

The choices are An and B. the primary choice that says creating abilities in Irene to deal with the band conduct of Danny is defended in light of the fact that with great relational and relational abilities, Irene can convince Danny to end his inappropriate conduct towards ladies. The subsequent choice is b that is offering support for the group. The help can be reached out by engaging the Hispanics and African-American ladies. They ought to be imparted normally about the activities being taken by the organization to forestall badgering at working environment. They ought to likewise be given channels to report such episode to the supervisory group.

Which of the accompanying choices would demonstrate an obstruction in correspondence?

The choice is C. distracted considerations held by an individual go about as a boundary in correspondence in this manner, Kane would not hear her out companion. Another obstruction is generalization thinking and corona impact that Kane shows when she imagines that she thinks well about reasonable wages. This sort of generalization thinking and radiance impact goes about as a hindrance. In this way the right alternative is C.