Question

Question1:

What are the documentations needed in a typical quality management system

Question 2:

What are the industry standards equivalent to ISO 9000 in these industries: automotive, aerospace, tools and equipment, and telecommunications?

Question 3:

Briefly compare ISO 9000 with Total Quality Management.

Answer 1

Question 1

Some of the documents that are mandatory needed in a typical quality management system:

• Record related to the product/service requirement review.
• design and development output record
• design and development control record
• design and development input record
• Record of the nonconforming output.
• Internal audit program
• result of corrective action.

To get the good quality management system, Company have to submit some documents and reports include the company's internal assessment, process, standards and procedure. so, these are the some document. which needed for the quality management system.

Question 2-

The industry standards that are equivalent to ISO 9000 is:

• In the automotive industry TS16949 is mostly used.which is equivalent to the ISO 9000.TS16949 set a higher standard for the automotive industry.TS16949 help the automotive industry to improve and maintain there quality standards and assure the integrity of supplies to the industry.
• In the aerospace industry AS 9100 is adopted for the quality standard system.In the past year,Aerospace industry replaced the ISO 9000 with the AS 9100.because it give more efficient quality standard as compare to the ISO 9000
• The tools and equipment industry used the 6 sigma. which is equivalent to the ISO9000. 6 sigma is used to make the defect-free product with the accuracy of 99.99966%
• The telecommunications used the TL 9000 standard.This standard are used by the worldwide telecom industry. This system ensure the quality of the development, deployment and Maintenance of the telecommunication services.

Question 3-

Some of the comparison of ISO 9000 with Total Quality Management are:

1. ISO 9000 is used to satisfy the requirement of quality of international standards. whereas, Total Quality Management(TQM) is used to satisfy the customer requirement and focus on the efficient and effective product improvement,
2. ISO 9000 is easier to implement as compared to TQM. As TQM takes a long time to fully implement and maintained.
3. ISO 9000 need lots of documentation work as compare to TQM.
4. ISO 9000 is created to monitor the function and data of the organization. where as, TQM is depend on the employee participation.so, that tools and techniques are properly managed.