Explain patient financial obligations for services rendered in a professional manner and displaying sensitivity.

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It is important to explain to the patient financial obligations for services rendered in a professional manner and displaying sensitivity.

This will help the patient with regards to the planning aspect of developing a proper payment schedule. Explaining the financial obligations to the patient will be an opportunity to explain the reasons for stating the charges in the manner in which they have been stated. This in turn will allow the patient to concentrate and focus on getting well and recuperating in a proper manner.

Thus it is important for the administrative medical office to inform a patient of financial obligations for the services rendered. Professionalism has to be demonstrated when discussing the billing record of the patient. It will also be important to display sensitivity when requesting payments for services rendered. This is because of the fact that the patient and his/her family members are coming to terms with the health issues and the medical treatment that was provided to the patient. Hence sensitivity has to be exercised in this regard.

jeff jeffy answered 1 year ago

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