Question

can you answer those question as a field service engineer for job interview

1-Please describe in detail your knowledge of electrical engineering?

2-Please describe in detail your knowledge of mechanical engineering?

3-Please describe in detail your knowledge of computer software?

4-What does customer service mean to you?

5-What interests you most about this position?

6-What are your career goals?

7-Why are you looking for another job?

8-What is your business travel tolerance?

9-What has been your business travel levels in your past opportunities?

Answer 1

Since the interview is for a field service engineer, the answers expected by the company personall will be for checking the expertise and technical knowledge of the candidtae. The following answers can serve as a guidline for the interview

1. Knowledge on electrical engineering

Here the candidate should explain about the various electrical systems the canidate is fluent about. They will be looking in particular fundamental knowledge on electrical equipments including thier working and troubleshooting, operating principles and practical expertise. Candidate should explain any previous work experience in this regard or the projects or internships carried out.

2. Knowledge on mechanical engineering

Here the candidate should explain the knowledge on mechanical systems such as pumps, fluid dynamics, lathe, manufacturing process of materials, mechanics of materials, troubleshooting of mechanical components, service life of components, planned maintenance and overhaul intervals on mechanical systems.

3. Knowledge on Computer software

Here candidate can exlain about the computer softwares of day to day use such as microsoft office tools like word, powerpoint, excel, and pdf editing , installation of operating system, networking software proficiency etc.

4. Customer service should focus on providing quality and timely attention to the customer needs in such a manner that it will result in a positive outlook on the company by the customers.

5. What interests me more about this position is the ability to reach out to the customers and provide them with quality service. Facing new customers and thier demands will expose me to a dynamic work environment where I will be required to continuously update on my expertise and knowledge there by resulting in my overall career development.

6. here you should explain about what you like to achieve professionally in the short term and also in the long term.

Eg is given below

As I am an outgoing person, I look forward to learn more from the role of a field service engineer and with the experience, I would like to develop as a service manager in the near future. My long term career goal is to begin a start up where I can develop a mobile app that will serve as a platform for providing service to customers in medical field.

7. Here you can state your personal reasons also like work life balance, more salary, reputation of the company, career growth aimed at etc.

8. You have to explain how much you are willing to travel. Many field service engineers do require to travel a lot, so you should be willling to travel in this role.

9. You can explain where all you have been during your previous role, how much international exposure you have got, how many languages you are fluent with etc.