Question

. List 5 strategies or approaches to deal with conflicts and provide brief explanation for each.

Answer 1

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5 approaches for dealing with conflicts are:

1. Accomodating approach: It signifies more of cooperativeness. The manager can be reasonably accomodating or comforting to understand the conflict in a better way and they create goodwill among the employees. They are considered peacemakers.

2. Competing approach: It signifies more of assertiveness rather than cooperativeness. This approach can be used by a person who can exercise his power or strength for resolving the conflict. But the misuse of this power can lead to dis-agreement among the members.

3. Avoiding approach: This approach leaves the conflict unresolved as the manager wants to avoid the situational conflict. It can be used in situations which can create a threat.

4. Compromising approach: It signifies both assertiveness and cooperativeness moderately by resolving the situation which is accepted by both the conflicting parties.

5. Colloborating approach: It exerts a high degree of assertiveness and cooperativeness by creating a win-win situation for both the parties.