I need to make 2 possible suggestions on how Comcast can fix the problem with their...

I need to make 2 possible suggestions on how Comcast can fix the problem with their customer service, and how Comcast can possibly improve the whole business overall while briefly discussing the impacts of these suggestions.

Please put in a paragraph with the heading above, I Must come up with 350 words in total.

Solutions

Expert Solution

How Comcast can fix the problem with their customer service

Deliver Omni Channel Engagement

The new-gen carefully smart clients want to draw in with specialist co-ops through different channels, at their impulse. They may connect with client service through live visit, post a tweet, send a voice message to the client care, email their issues, or call up the help straightforwardly. All that relies upon the most appropriate alternative accessible to them at a specific time. They expect nonstop help and predictable assistance over all touchpoints and channels of commitment.

A sound omnichannel commitment procedure is key for telecom organizations to connect with their clients viably and upgrade their experience.

Leverage the Power of Big Data and Analytics

Effective telecom organizations draw up a lot of basic pointers applicable to consumer loyalty and track these measurements normally. This empowers them to scale up to client desires. Instances of such key markers incorporate download speeds, input score, Average Revenue per User (ARPU), reaction time from the specialist organization, and that's only the tip of the iceberg.

Shrewd telecom organizations examine the information identified with client agent discussions consistently to see whether techniques and strategies function as arranged, to check whether there are any desire crisscrosses or correspondence holes. They attempt to break down client communications at different touchpoints and offer customized administration to the degree conceivable.

keosha answered 4 weeks ago

Next > < Previous

Related Solutions

I need to fix this code, and could you please tell me what was the problem...

I need to fix this code, and could you please tell me what was the problem options 1 and 9 don't work #include <stdio.h> #include <time.h> #include <stdlib.h> // generate a random integer between lower and upper values int GenerateRandomInt(int lower, int upper){ int num =(rand()% (upper - lower+1))+lower; return num; } // use random numbers to set the values of the matrix void InitializeMatrix(int row, int column, int dimension, int mat[][dimension]){ for(int i =0; i<row; i++){...

(IS THERE A PROBLEM THAT IS UNCERTAIN AND NEED TO BE FIX IN THIS PARTNERSHIP AGREEMENT)...

(IS THERE A PROBLEM THAT IS UNCERTAIN AND NEED TO BE FIX IN THIS PARTNERSHIP AGREEMENT) PARTNERSHIP AGREEMENT THIS AGREEMENT made effective as of the 15thday of JANUARY, 2019. BETWEEN: Peter Cutoni (Partner “A”) Of the Hamlet of Bradwardine, in Manitoba - And - Jack Reacher (Partner “B”) Of the City of Brandon, in Manitoba - And - Austin City (Partner “C”) Of the City of Portage la Prairie, in Manitoba WHEREAS the parties are all registered owners, each with...

can you fix this problem plz: I want to return -1 if the element is not...

can you fix this problem plz: I want to return -1 if the element is not found. fix for me just that. thank you. public class Search{ public static void main(String[] args) { Character [] anArray = {'a','b','c','d'}; Character st = 'a'; iterativeSearch(anArray, st); //System.out.println(iterativeSearch(anArray, st)); } public static...

Python 3 Fix the code so i can make the window larger or smaller and the...

Python 3 Fix the code so i can make the window larger or smaller and the fields adjusts everytime according to the window size import tkinter as tk from tkcalendar import DateEntry from openpyxl import load_workbook window = tk.Tk() window.title("daily logs") # window.resizable(0,0) # labels tk.Label(window, text="Bar code").grid(row=0, sticky="W", pady=20, padx=20) tk.Label(window, text="Products failed").grid(row=1, sticky="W", pady=20, padx=20) tk.Label(window, text="Money Lost").grid(row=2, sticky="W", pady=20, padx=20) tk.Label(window, text="sold by").grid(row=3, sticky="W", pady=20, padx=20) tk.Label(window, text="Failed date").grid(row=4, sticky="W", pady=20, padx=20) # entries barcode = tk.Entry(window)...

Please Typing this My Summary from reading Chapter I need to fix My Words and make...

Please Typing this My Summary from reading Chapter I need to fix My Words and make Clear for understanding Thanks In section 4, it discusses how to adequately deal with your time. Time the board is a significant resource that you have to cause you to have as an understudy. This Part expresses half of understudies experience difficulty dealing with their time in their first year of school. School is a major distinction from secondary school, and a great deal...

How is the court affected by the coronavirus? (I need at least 2 paragraphs that make...

How is the court affected by the coronavirus? (I need at least 2 paragraphs that make sense to respond to this) If sources were used please provide me the link!! THANK YOU

In Python: how can I fix the IsADirectoryError: [Errno 21] Is a directory: ??? this is...

In Python: how can I fix the IsADirectoryError: [Errno 21] Is a directory: ??? this is my code: #importing sqlite and pandas import sqlite3 import pandas as pd #goal print("Welcome! The goal of this assigment is to create a database to find meanings and synonyms for given phrases.") #Connecting database conn = sqlite3.connect("keilavaldez.db") #Creating cursor to remove existing specified tables cur = conn.cursor() #creating tables cur.execute("CREATE TABLE Synsets([SynsetID] INTEGER,[Definition] text)") cur.execute("CREATE TABLE Phrases([SynsetID] INTEGER,[phrase] text)") conn.commit() #opening and reading table...

How can I make a problem like this simpler? and what equation do I use for...

How can I make a problem like this simpler? and what equation do I use for part D? Thanks! A researcher wonders if mental simulation will help one more successfully achieve one’s goals. To test this idea, the researcher recruited six students from a general psychology class, several weeks before their first midterm. After their first midterm, the researcher got the students’ scores on this test from their professor. Several weeks later, each of the students was brought into the...

Python 3 Fix the code so i can make the window larger and the fields increase...

Python 3 Fix the code so i can make the window larger and the fields increase size import tkinter as tk from tkcalendar import DateEntry from openpyxl import load_workbook window = tk.Tk() window.title("daily logs") # window.resizable(0,0) # labels tk.Label(window, text="Bar code").grid(row=0, sticky="W", pady=20, padx=20) tk.Label(window, text="Products failed").grid(row=1, sticky="W", pady=20, padx=20) tk.Label(window, text="Money Lost").grid(row=2, sticky="W", pady=20, padx=20) tk.Label(window, text="sold by").grid(row=3, sticky="W", pady=20, padx=20) tk.Label(window, text="Failed date").grid(row=4, sticky="W", pady=20, padx=20) # entries barcode = tk.Entry(window) product = tk.Entry(window) money = tk.Entry(window) #...

Python 3 Fix the code so i can make the window larger and the fields increase...

Python 3 Fix the code so i can make the window larger and the fields increase size Code: import tkinter as tk from tkcalendar import DateEntry from openpyxl import load_workbook window = tk.Tk() window.title("daily logs") # window.resizable(0,0) # labels tk.Label(window, text="Bar code").grid(row=0, sticky="W", pady=20, padx=20) tk.Label(window, text="Products failed").grid(row=1, sticky="W", pady=20, padx=20) tk.Label(window, text="Money Lost").grid(row=2, sticky="W", pady=20, padx=20) tk.Label(window, text="sold by").grid(row=3, sticky="W", pady=20, padx=20) tk.Label(window, text="Failed date").grid(row=4, sticky="W", pady=20, padx=20) # entries barcode = tk.Entry(window) product = tk.Entry(window) money = tk.Entry(window)...

Subjects