In: Operations Management
Did the shift manager have good reason for firing Dante?
No, he probably didn't. It would be difficult for the manager to show that it was Danté who caused the equipment failure, as he had already left for his break. It was not clear if the other employee had partial or total responsibility for the problem.
Dante believed he was fired because he is a Black person.
What additional factors would be taken into consideration in a human rights tribunal hearing?
The owner promised Dante he would be trained on the equipment by the shift manager. Yet the manager only gave him a few minutes of instruction.
Why?
Is it possible that the manager did not want to work with him? Is that why the owner was reluctant to hire Danté in the first place?
The shift manager was overheard to say that Black people were responsible for increased violence in the community. The shift manager also contributed to the harassment and poisoned environment by sharing racist jokes with Dantes co-workers.
Furthermore, some co-workers ignored and isolated Danté, possibly contributing to the harassment. This and the poisoned environment constituted discrimination.