Question

What are the knowledge important for hotel business (Customer, supplier, administrator)(Small hotels like darwin city hotel)? How they use these knowledge? Develop a KMS framework for the business

Answer 1

Q- What are the knowledge important for hotel business (Customer, supplier, administrator)(Small hotels like darwin city hotel)? How they use these knowledge? Develop a KMS framework for the business

Answer-Employees, managers and other staff members need to know enough about the various hospitality laws. This goes for hotels business and all hospitality services.

They use these knowledge for :

• Keep customers safe - its plays majer role for clean and store food and keep customers safe .
• Protecting your reputation -Knowledge of hotel business regulations protects your business's reputation. hotels have to provide access to disabled patrons.
• Honoring Agreements and Fair Marketing.
• Record-Keeping for Hospitality Laws - records could become quite valuable resources.
• Knowledge of hotel business understand what constitutes discrimination so they're aware of their legal obligation.
• Labor lows provide unique employment attributes for employee welfare.
• Knowledge about client services to assuring the safety of guests and protecting their privacy and confidentiality.
• Hotel business need awareness of laws to avoid exposure to risk.
• there are a number of relevant laws that service providers must follow for Legal Compliance.