Question

Affected by international trade war, a toy product manufacturer plans to re-package its product and ship them to the Middle East markets instead of Western countries market. New processes to manage and to carry out the re-packaging are required. With reference to the certified ISO 9001:2015 quality management system of the company, determine:

1. (a) THREE clauses/sections of the quality management system that are purposed to serve this kind of re-packaging changes. Briefly describe how each of them works to achieve the purpose.
2. (b) FOUR clauses/sections of the quality management system that are most affected. Describe briefly the corresponding changes in the company practices or documentations required. The clauses or sub-clauses should be different from those in part (a).

Answer 1

1. Section 10: Improve the quality management system

Select oppurtunity for improving the quality of the product

Applying the quality management system effectively

Take corrective actions against non conformities

Section 9 : Check the performance evaluation of the product

Check the customer satisfaction of the product

Collect the effective management review

Section 8: Operation

It includes the design and development of the product

Sure to make the requirements of products

2. Section 5: Leadership

Top management must possess the leadership quality and establish the quality policy to the other employess

Section 6: Planning

Planning and preparing for the oppurtunities and threats of the organisation

Section 7: Support

Include the documented information to support the Quality management system

Section 3: Terms and conditions

All technologies are used on the basis of terms and conditions of the organisation