In: Operations Management
Essay Question:
Some environmental forces are considered controllable while some others are seen as beyond control of the organization. Discuss.
Controllable factors are also called as the marketing mix. The
factors in this are product ,price ,place and promotion.
These factors are in control by the business entities
Product- product is the most important factor in the marketing mix.
The success of any company depends on the type of product it is
able to sell in the market. The product should be of good quality
and be selling at a reasonable price. It should be able to satisfy
the demand of the customer. Product should also be such that it
must be able to satisfy the ever changing mind and taste pattern of
the customers otherwise it will be outdated .
Price- it is the amount at which the product can be sold. As
companies are facing sever competition among themselves pricing
becomes a very important tool for the business. Today the price of
each and every material can be found online this has reduced the
risk of over of charging price by the companies. The advancement of
internet has reduced the profit margin of goods and the margin at
which company today operate are much less than what it used to to
operate before.
Place- it is the physical location at which the goods is being
sold. Through the recent advancement in technology , today products
are being sold online and offline. Offline store is the physical
location at which goods are being sold. Companies which are located
at Prime location in the Marketplace tend to earn more profit than
compared to those companies which operate in in non Prime
locations. Online stores are operating through internet. Most of
the companies are selling their products through online website
such as Amazon and Flip kart. The ease of this is customer can
easily browse their needed products and can get instant prices of
them within few seconds. They can also order them online via
payment through Bank.
Promotion- it is the activity which the more the product to the
customer. Promotion can be divided into four basic types. These are
advertising, promotion ,personal selling and publicity. Today most
of the companies also selling their products using the digital
marketing. The traditional methods of selling where outdoor
advertising this included putting Holdings of product at Prime
locations. But today with the advancement of technologies companies
market their product through videos and blogs. People also buy
product these days by checking out the reviews of the product
rather than relying only on promotion.
Uncontrollable factors are those factors which are beyond the
control of the business. These factors include political, economic
, social cultural, legal and technological .
Political factors- Political factors are determined by the policies
of the ruling government in any country. The important policies
which are there in the political environment are the industrial
policy, export Import policy and the financial policy. These
factors keep on changing from government to government. These
factors are generally in alignment with the constitution of the
country and the government system
Economical factors- economical factors are those factors which
affect the business economically. There are many factors which are
included in economical factors such as the inflation rate, labor
cost, employability rate, GDP Etc .
Social cultural factors- the social and cultural factors also
affect the business environment in the country. The cultural
factors of any country e determine the the business decision of the
people. Businesses have to make strategies which Synergy to the
type of culture in which they are operating.
Technological factors- as technology is changing day by day it is
very important for business to be up to date with the technological
changes occurring in the country. An example of technological
factors would be the the disappearance of compatible disc and DVDs
because of the availability of high speed internet across the
country.
Legal factors- if the legal factors are strict in any country it
becomes easy for the the business to operate. As a fair and legal
system give the guarantee of unbiased and fair treatment to the
people in the country.
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