In: Operations Management
The organisation whose marketing message I like to use is of Amazon. "Our goal is to be earth's most customer centric company." Analysing this line, we can say that Amazon has used one of the best strategic lines to attract and retain its image in the industry. Reasons are mentioned below:
1. Clear: One of the best feature of marketing message is to be clear. Earth's most customer centric company is tells about what are the main long term goals of the company which are clearly set. Amazon is actually the largest company with the large customer base and thus it helps people to easily understand its objectives.
2. Consistent and Short: The message should be consistent and long term. It shouldn't be for a short duration and should be changing. It should be short, sweet and can go for ages for the organisation which Amazon has successfully done.
3. Goes with the Company: The marketing message should give the customer an idea about the company and the services the company is providing. Customer centric company gives a proper idea regarding any organisation which works for the consumer, provides them service and products for their use and satisfaction which Amazon clearly does.