In: Operations Management
Managers are usually sticklers about attendance, but Verizon recently learned an expensive lesson about its mandatory attendance policies from a 2011 class action lawsuit by employees and the EEOC. The suit asserted that Verizon denied reasonable accommodations to several hundred employees, disciplining or firing them for missing too many days of work and refusing to make exceptions for those whose absences were caused by their disabilities. According to the EEOC, Verizon violated the ADA because its no-fault attendance policy was an inflexible and “unreasonable” one-size-fits-all rule. The EEOC required Verizon to pay $20 million to settle the suit, the largest single disability discrimination settlement in the agency’s history. The settlement also forced Verizon to change its attendance policy to include reasonable accommodations for persons with disabilities. A third requirement was that Verizon provide regular training on ADA requirements to all mangers responsible for administering attendance policies.
What are some specific rules that would fit within a fair and reasonable attendance policy?
How would you decide whether an employee was taking advantage of an absenteeism policy?
Q 1.
A company can’t operate (let alone succeed) if the staff aren’t
contact to figure. however, does one make sure that your personnel
can systematically report for duty? One smart step has a
transparent attending policy. communication clearly concerning what
ar acceptable reasons to miss work, however these requests ought to
be created, associated what doesn't qualify as an excusable absence
will stop a great deal of confusion and build workers additional
responsible. The key to communication these tips could be a
literate and enforced “No-Fault Attendance” policy. this type of
policy might even boost worker morale by minimizing enmity on a
part of some workers toward coworkers that suffer no consequences
for being inveterately absent.
Here could be a deeper verify what such a policy ought to cowl.
In General
An attending policy ought to be strict enough to permit the leader
to discipline those workers whose absences cause issues,
nonetheless versatile enough that the leader doesn't need to
terminate smart workers United Nations agency are absent
sometimes.
Multiple policies
It is conjointly acceptable to own totally different policies for
various departments, because the desires for the workers to be gift
on a routine and shift lengths might take issue.
Morale
Rewarding workers permanently attending is nice for worker morale
and ultimately might improve overall attending.
Interaction with social insurance
A reasonable associated enforced policy could be a smart defense
against social insurance claims if a leader will prove that the
worker did not abide by the printed attending policy. Such a policy
could be a smart defense to associate social insurance claim by
associate worker terminated for excessive absence because it
permits the leader to indicate that the worker desecrated the
uniformly enforced policy and was discharged for doing, therefore.
Again, to be effective, the policy should be cheap, uniformly
enforced, and in writing.
Disabilities and attending
In addition, a literate and uniformly enforced attending policy
might avoid liability underneath the ADA to job candidates or
workers whose disabilities stop regular and consistent attending.
The employer’s cheap attending standards is also deemed a necessary
perform of the task, which cannot need to be relaxed as a part of
an affordable accommodation if attending is needed to perform the
position and also the attending standards are spelled call at
advance and uniformly and systematically applied.
Family and medical leave absences
The Family associated Medical Leave Act (FMLA) has created imposing
traveler policies tougher for larger employers by prohibiting lined
employers from disciplining or discharging associate eligible
worker for an absence caused by a protected reason, as well as a
heavy health condition of the worker or a member of his or her
family.
The FMLA will impose sure necessities upon workers with
relevancy eligibility for leave – as well as notice to the leader
and medical certification, and employers ought to be conscious of
imposing attending policies in things that involve FMLA
leave.
Below is associate example of associate attending policy that uses
a degree system for worker absences that you just will customize to
suit your desires.
Q.2
Employee absence
may be a vital drawback for many organizations. In 2017 the U.S.
Department of Labor (DOL) calculable that nearly three % of
Associate in Nursing employer's manpower was absent on any given
day. The high worth of absence affects organizations even a lot of
once lost productivity, morale and temporary labor prices area unit
thought of. the value of absence is usually misunderstood, seen as
not simply measured or laid-off as a negligible quantity as a
result of the prices area unit for the most part enclosed in
payroll expenses. additionally, employers typically fail to
rigorously track absence. See Bureau of Labor Statistics.
To address
this issue, 60 minutes professional’s area unit inspired to develop
a business case and to plan and implement plans for managing worker
attending in their organizations. the subsequent topics associated
with managing worker attending area unit bestowed during this
article:
§
The direct
and indirectpricesofabsence.
§
Collectingattendingknowledgefor
the organization.
§
Measuringthe
valueofabsence.
§
Calculating
rates ofabsence.
§
Strategiesaimed
towardaddressing the
organization'sexplicitattendingproblems.
§
Legalproblemsthatinheritplayonceplanningand
implementing absencemanagementways