Market subject: Amazon is one of the Web’s most recognizable marketers. Visit the company’s website and...

Market subject:

Amazon is one of the Web’s most recognizable marketers. Visit the company’s website and describe FIVE main ways the company adds value to its customers’ buying experience with your detailed explanations and relevant examples supporting your answer.

Expert Solution

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Amazon values its customers by providing better service to its customers who do business using better technology. It operates on Amazon's strengths and supports governance to stay competitive and improve the company's performance.

1. Start with a keynote address on key decisions that have been made several times on this simple word. It is not surprising that Amazon has become one-on-one with a focus on lasers that have real power over service and service experience.

For example: -Provide products to customers well and on time.

2. Provide users with the power of DIY-Amazon service with detailed but easy-to-manage-help information to teach you about many specific deep issues.

For example: -Connect with the shopping experience of the website for users looking for categories or special needs.

3. Nurture the customer-support organization: -Amazon has made it easier for buyers to use mass intelligence to support their customers. There are so many benefits. When customers help each other, Amazon service representatives can quickly address customer needs.

For example -Customer service for customers who have problems.

4. Make your interaction easier - If Amazon’s problem with the service itself or the community forum doesn’t solve the problem, the customer can turn to the real person. Callers are supported 24/7 and rarely stop.

For example -Amazon was also surprised by the free customer service called "May". Those who have an Amazon Fire phone can click on "May" and immediately connect with a video artist.

5. Help buyers meet at any time, anywhere.-

The mobile business announcement is over because more than half of customers use their devices to buy e-commerce.

For example -The first mobile Amazon has become an industry and has done wonders in terms of products and categories. The Amazon website is simple, easy to manage, and provides categories and search capabilities.

keosha answered 5 months ago

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