Question

In: Operations Management

Explain change management and its change management theories. Do you agree that only change is certain?...

Explain change management and its change management theories. Do you agree that only change is certain?
Part B – Case

Solutions

Expert Solution

Although sometimes called the software of change, managing people from change is often the most difficult and important component of organizational change.

For example, mergers or acquisitions. The technical side of the switch or the hardware, if you will, is really going to be complicated. Questions regarding the financial arrangements of the operations need to be formulated. It will need to evolve to integrate the business system. Decisions will be made on the physical state of the newly formed organization.

But getting people on board and participating in change will make a difference. Individuals have to do their jobs differently, and the extent to which they change their behavior and processes will create or break a merger or acquisition. The software of change is many times actually the hardest part to change. Find out what, why and how to manage people from change with a structured change management approach.

Change management takes care of people from the change. It is not very helpful to start a new organization, design a new workflow, or apply new technologies if you leave people behind. The financial success of these changes will depend more on how well the people in the organization accept the changes rather than how well you draw an organization chart or diagram.

Change management is the process, tools and techniques for managing people from change to achieve the necessary business results. Systematic management of employee engagement and acceptance is when the organization changes the way it operates. Finally, change management focuses on how we help employees embrace and utilize change in their day-to-day work.


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