In: Operations Management
Although sometimes called the software of change, managing
people from change is often the most difficult and important
component of organizational change.
For example, mergers or acquisitions. The technical side of the
switch or the hardware, if you will, is really going to be
complicated. Questions regarding the financial arrangements of the
operations need to be formulated. It will need to evolve to
integrate the business system. Decisions will be made on the
physical state of the newly formed organization.
But getting people on board and participating in change will make a
difference. Individuals have to do their jobs differently, and the
extent to which they change their behavior and processes will
create or break a merger or acquisition. The software of change is
many times actually the hardest part to change. Find out what, why
and how to manage people from change with a structured change
management approach.
Change management takes care of people from the change. It is
not very helpful to start a new organization, design a new
workflow, or apply new technologies if you leave people behind. The
financial success of these changes will depend more on how well the
people in the organization accept the changes rather than how well
you draw an organization chart or diagram.
Change management is the process, tools and techniques for managing
people from change to achieve the necessary business results.
Systematic management of employee engagement and acceptance is when
the organization changes the way it operates. Finally, change
management focuses on how we help employees embrace and utilize
change in their day-to-day work.