First of all initial assessment of the patient should be done
who came with the complaint of shortness of breath:
- Assess breathing pattern and listen to the lungs
- measure vital signs
- Obtain any history of cardio pulmonary disease.
- Ecg should be monitored.
I will approach the patient gently and politely, to know more
about the disease history, make him comfortable:
- Reassess the patient's airways, mental condition, breathing
condition.
- History of medicine use,fever, chest pain.
- Listen to the breath sounds
3 PERSON CENTERED COMMUNICATION TECHNIQUES THAT WOULD FOSTER
DISCLOSURE;
Verbal method :
- Progress- Don't interrupt the patient when he talks, just
support him and say hmm i am listening.
- Open-ended questions: Ask more interesting facts about the
patient.
- Approve; Whatever the patient says give a good approval, which
encourage him to disclose more.
Non verbal method:
- Attention- First of all make a good eye contact.
- Way of responding; is the patient anxious?
- Active listening: is the patient nodding head?
3 TECHNIQUES THAT WOULD AFFECT DISCLOSURE:
- If we interrupt or disurb the patient in between when he
talks.
- When a patient answers to our question and if we are not
listening actively to what he /she says.
- If we make fun of the situation or the blunder mistakes which
the patient has done.