Question

To better understand the importance of organization structure in your life, do the following assignment.

Select one of the following situations to organize:

·       A travel agency

·       A sports rental (such as Jet Skis or snowmobiles) in a resort area

·       A bakery

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1.     Write down the mission or purpose of the organization in a few sentences.

2.     What are the specific tasks to be completed to accom- plish the mission?

3.     Based on the specifics in question 2, develop an organization chart. Each position in the chart will perform a specific task or is responsible for a certain outcome.

4.     You are into your third year of operation, and your business has been very successful. You want to add a second location a few miles away. What issues will you face running the business at two locations? Draw an organization chart that includes the two business locations.

5.     Five more years go by and the business has grown to five locations in two cities. How do you keep in touch with it all? What issues of control and coordination have arisen? Draw an up-to-date organization chart and explain your rationale for it.

6.     Twenty years later you have seventy-five business locations in five states. What are the issues and problems that have to be dealt with through organizational structure? Draw an organization chart for this organization, indicating such factors as who is responsible for customer satisfaction, how you will know if customer needs are met, and how information will flow within the organization.

Answer 1

1. Write down the mission or purpose of the organization in a few sentences.

Pastelaria - Our Core purpose is to help family and friends express their happiness in a memorable way, by consuming our baked items like bread, rolls, cookies, pies, gourmet cakes, pastries, cupcakes, cookies, and other confectionery products.

2. What are the specific tasks to be completed to accomplish the mission?

First will finalize the budget for setting up of the business, assuming it’s a new business to be started. The main task to accomplish the mission would be setting of the store and production unit. The store should be branded with the local cultural these of the dishes, with proper display, sitting and serving arrangements. Also arrangements for billing and take away service, cleanliness. The production unit will be part of the store but separate premises which will fulfil the demands as per orders received and regular items sold.

We will have to finalize the menu card, price and stock of raw materials as well as replenishment quantity. We will also finalize on cleaning activities. As per the items vendors will be finalized for supply of material. For government liaisoning & approvals will take help of consultants.

Will open a bank account for collection of sale proceeds, and tie up with online portals for home delivery of items.

Once all this is finalized will recruit and select staff for production, chef, counter sale, helping hand.