Question

What should employees do and not do? What behavior is ethical and unethical? These questions refer to measures of performance in the area of ______.

	a.	time
	b.	quantity
	c.	behavior
	d.	quality

What is the level of contributions expected of employees? How many units should employees produce to earn their pay? These questions refer to measures of performance in the area of ______.

	a.	quantity
	b.	cost
	c.	time
	d.	quality

Preliminary, concurrent, rework, and damage controls are analogous to which of the following in that order?

	a.	inputs, outputs, transformation process, stakeholder satisfaction
	b.	inputs, outputs, stakeholder satisfaction, transformation process
	c.	inputs, transformation process, outputs, stakeholder satisfaction
	d.	transformation process, stakeholder satisfaction, inputs, outputs

The formula “performance = ability × motivation × resources” is part of ______.

	a.	discipline
	b.	management counselling
	c.	coaching
	d.	Employee Assistance Program

______ is the process of giving motivational feedback to maintain and improve performance, while ______ is the process of giving employees feedback so they realize that a problem is affecting their job performance.

	a.	Discipline; coaching
	b.	Discipline; management counseling
	c.	Coaching; discipline
	d.	Coaching; management counseling

You want to find out more about the assets and liabilities of a company. You should ask to see the ______.

	a.	operational budget
	b.	assets budget
	c.	balance sheet
	d.	income statement

______ is corrective action taken to get employees to meet standards, while ______ is the process of giving employees feedback so they realize that a problem is affecting their job performance.

	a.	Management counseling; discipline
	b.	Discipline; management counseling
	c.	Discipline; coaching
	d.	Coaching; discipline

You want to have an idea of the spending and revenue of a company. You should ask for the ______.

	a.	balance sheet
	b.	assets budget
	c.	income statement
	d.	operational budget

Before work starts, this type of control is used.

	a.	concurrent control
	b.	preliminary control
	c.	rework control
	d.	damage control

A ______ is a planned quantitative allocation of resources for specific activities.

	a.	policy
	b.	procedure
	c.	plan
	d.	budget

Answer 1

(C) Behavior.

The questions which mandate a person in following a certain set of activities while discouraging others because they are classified into the brackets of ethical and unethical activities are dealt with by the behavior measure of performance. Behavior tells a person what is acceptable and what is not within an organization.

(A) Quantity.

Quantity performance is an indicator in the performance management which tells us what the employee has achieved and what was the target given to him. It deals with what is expected from each employee and the same is measured what he has achieved.

(C) inputs, transformation process, outputs, stakeholder satisfaction.

In the organizational control system, ITOS is an acronym which refers to inputs, transformation process, outputs, stakeholder satisfaction wherein input is given in the form of raw material which then undergoes through a rigorous transformation process and gives us an output which better satisfies all the stakeholders and mainly the customer.

(C).Coaching.

Employee coaching is a process that is responsible for the fulfillment of the above equation because to get coached, you must have an initiative, ability and the necessary resources to yield the exact benefits of coaching which then works to motivate employees.

(D) Coaching; management counseling.

Coaching is a motivational feedback by a coach to the mentor or trainee with the intention of maintaining his performance and if there are the area of improvements, suggesting the person to implement the. It always serves to motivate a person and helps him in realizing his self-actualization.

Management counseling is a process of mentoring the persons who are having performance problems and making them realize what is affecting their performance and at times might counsel employees to go through employee assistance programs.

(C) Balance sheet.

The balance sheet is a statement that has got two sides; Assets and Liabilities. and communicates the financial position of an organization. On the left side, companies list their assets while liabilities are listed on the right-hand side

(B) Discipline; management counseling.

Discipline is the process of making employees adhere to the norms, rules, and regulations of the organization and if there is a discrepancy, employees undergo disciplinary action. Management counseling is the process of making employees realize what is hurting their performance and how to correct them

(C)income statement.

The income statement provides the necessary information about the expenses that the business has made in the year and the revenues that accrued to the business. It is a part of the positional statement and is prepared at the end of the year.

(b) preliminary control

Preliminary control sometimes also called preventive control is the type of control that is used before any work starts. The aim is to see the viability of the project and be proactive about it.

(D) Budget.

Budget is a planned estimation of the future revenues and how best to allocate them. It is all about the availability of the resources and the allocation of those resources. It involves a quantitative analysis of what we have in hand and what are the applications of it.

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