In: Operations Management
Consider the five survey questions below from a job satisfaction survey, and indicate the levels of measurement used for each question (nominal, ordinal, interval, or ratio). Briefly explain your rationale for each decision. Double check the work of at least one peer, and discuss any differences. A. I feel I am being paid a fair amount for the work I do (Fields, 2002). Disagree very much Disagree moderately Disagree slightly Agree slightly Agree moderately Agree very much B. My primary role within the company is: administrative. maintenance. laborer. manager. driver. C. A reasonable amount I should be expected to contribute annually to the company's health plan is: 0 to $2,000. $2,001 to $4,000. $4,001 to $6,000. $6,001 to $8,000. $8,001 or greater. D. Indicate the highest amount you were able to contribute to your 401k in 2017. $1,000 $2,000 $3,000 $4,000 $5,000 $6,000 $7,000 $8,000 $9,000 $10,000 $11,000 $12,000 $13,000 $14,000 $15,000 $16,000 $17,000 $18,000 $19,000 $20,000 $21,000 $22,000 $23,000 $24,000 Reference Fields, D. L. (2002). Taking the measure of work: A guide to validated scales for organizational research and diagnosis. Thousand Oaks, CA: Sage.
Job satisfaction survey, indicating the levels of measurement
Answer:
Any Statistical data is broadly two types –
Accordingly the data measurement scales are four types.
Measurement Scales |
Nominal |
Non-numerical: stands for categorization only |
For Qualitative variables |
Ordinal |
Non-numerical: where ranking is possible |
||
Interval |
Numerical: Data could be ranked and
differences |
For Quantitative variables |
|
Ratio |
Numerical: Highest level of measurement that may be,
|
Survey Q: A. I feel I am being paid a fair amount for the work I do
Ans: Data are non-numerical with 2nd tier categorization where ranking is possible. Therefore, it is Ordinal Scale of Measurement.
B. My primary role within the company is:
Ans: Data are non-numerical with 1st tier categorization where no ranking is possible, only data could be divided into groups. Therefore, it is Nominal Scale of Measurement.
C. A reasonable amount I should be expected to contribute annually to the company's health plan is: 0 to $2,000.
Ans: Data are numerical which could be ranked and differences may be obtained arithmetically. But those do not have any true zero point, nor ratios could be obtained. Therefore, it is Interval Scale of Measurement.
D. Indicate the highest amount you were able to contribute to your 401k in 2017.
$1,000 $2,000 $3,000 $4,000 $5,000 $6,000 $7,000 $8,000 $9,000 $10,000 $11,000 $12,000 $13,000 $14,000 $15,000 $16,000 $17,000 $18,000 $19,000 $20,000 $21,000 $22,000 $23,000 $24,000
Ans: Data are numerical which could be ranked and differences may be obtained arithmetically. Also they have true zero point from where the variation could be calculated, ratios could be obtained. With the data, all sort of arithmetic operations couldbe executed. Therefore, it is Ratio Scale of Measurement.