Question

Outline the types of information bank customers might like to access using their smart phones. Briefly describe concerns that these customers might have because their smart phones have smaller screens than a typical computer's screen. You can use your library or your favorite search engine to conduct your research. What specific strategies will you utilize to incorporate smartphone transactions into your infrastructure and what languages are necessary to process these types of transactions? 

Answer 1

Most commercial banks are currently offering customers the option to make deposits, send funds, & perform other routine operations utilizing a mobile app. Bank clients can now utilize a smartphone for essential transactions like check deposits , bill payments, checking finances without having to make a trip to the ATM.

Mobile usability incorporates few of the challenges linked to mobility, like: Mobile framework, small screen size, connections, diverse resolutions, power & restricted processing ability & input methodology. Blame it on the tricky multi-tasking capabilities of smartphones / the inferior bill payment operation of the mobile banking app / the dearth of synchronization in a national billing system, but the reality is that even for comparatively easy & granular operations, the mobile banking experience can sometimes be difficult.

Following are some strategies that must be incorporated for mobile banking-

• Developing applications which have the capability to run on all mobiles having diverse platforms is necessary
• Developing applications to tackle hacking is very essential . The program should be developed so as to avoid unauthorized downloading.
• As smartphones today have 3G & 4G capabilities, banks should develop apps that can utilize these facilities to improve usability .
• Moving from one page to another should not be confusing for the user .The program guide should be easy to understand