In: Operations Management
Outline the types of information bank customers might like to access using their smart phones. Briefly describe concerns that these customers might have because their smart phones have smaller screens than a typical computer's screen. You can use your library or your favorite search engine to conduct your research. What specific strategies will you utilize to incorporate smartphone transactions into your infrastructure and what languages are necessary to process these types of transactions? e business technology
Types of information bank customers might like to accessusing their smart phones are
1.Checking balance in their account.
2.Charges applied for any kind of transactions.
3. Money transfer to different accounts.
4.Offers provided for their card.
5.24 hours service that are available.
Compared to computers mobile smart phone screens are smaller in size which brings out issues like
1.Viewing the account numbers or any other numerical are found difficult.
2. Typing of passwords are sometimes very difficult because of the size.
3. Reading all the rules and regulations are also equally difficult.
4. Sometimes wrong numbers are entered into account transactions and the calculation is completely missed out.
5. It is difficult to open multiple screens in mobile to check out the account details .
Smartphone technologies should be made more user friendly and easily adaptable.
More focus should be shown on security issues.