Question

In: Operations Management

The entry modes Netflix uses in its global markets

The entry modes Netflix uses in its global markets

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Expert Solution

Market Penetration is the main intensive growth strategy of Netflix Inc. in expanding its business operations and multinational market reach. In the Ansoff Matrix, this growth strategy involves selling more of the online company's streaming services in the markets that the business already has.

Explanation:

Netflix hasn't tried to reach all markets at once. Rather, in terms of geography and metaphysical distance it deliberately chose its initial neighboring markets, or supposed gaps between markets. For example, Canada, which is geographically adjacent to and has several parallels with the United States, was the youngest foreign expansion, in 2010. Thus, Netflix was able to build its internationalization capabilities at places where the "foreignness" problems were less severe. The organization has learned how to expand and improve its core capabilities outside its home market by doing so.

In this way, the first step of the policy of globalisation was aligned with the conventional globalization paradigm. Yet Netflix built the capability of growing into a diverse range of markets within a few years — the second step of the process — from the insight and expertise it acquired in that period. The second process, including a quicker and more rapid international expansion, saw Netflix expand its reach to some 50 countries, building on the lessons she learned in the first process to work in a larger range of markets. Their degree of appeal, such as mutual characteristics, the presence of wealthier customers, and the affordability of broadband internet, affected the preference of such markets. Phase two allowed Netflix to start learning about internationalization and collaboration with local stakeholders while still increasing its sales. As this process included moving into more distant markets, it was backed by advertising investments tailored towards those geographies 'tastes, as well as strategic investments in big data and analytics. The third process, during which a much-accelerated entry speed took Netflix to 190 nations, using everything from the first two phases that it had experienced. It had developed experience on what customers consider content, the messaging to which they react, and how the organization had to manage itself. Now Netflix also concentrated on introducing more languages (including subtitles), improving the configuration technology for a global content collection and increasing the support with a range of platform, service, and payment collaborations. Six months into 2016, upon joining Poland and Turkey.

Conclusion - The aspects of Netflix's growth plan together form a new approach, which I call accelerated globalisation. It's a deliberately planned period of globalization to a rising variety of countries and consumers, implemented at increasing rates. The strategy has helped the company grow much faster than rivals. In the future, Netflix will face growing pressure not only from other multinational players such as Amazon Prime, but from new entrants and national or local players too. In that respect, its fusion of global and national content will need to continue to grow.

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