Question

In: Operations Management

Discuss the advantages and disadvantages of Inside Sales versus Outside Sales and the influence of the...

  1. Discuss the advantages and disadvantages of Inside Sales versus Outside Sales and the influence of the type of product being sold.
  2. Discuss the benefits and disadvantages of using a 3rd party to sell your product versus a company’s own sales force

Solutions

Expert Solution

Advantages of Inside sales:

· The inside sales have few incurred costs like traveling or lodging. Again, the inside sales need only a medium like a computer to do its job.

· The inside sales have a more efficient sales cycle. It’s been shown that the inside sales spend 13% more time in the office than outside salespeople since it’s based on software and such services.

Advantages of Outside sales:

· The outside sales have a more person to person interaction that helps to retain the consumers. So a strong and long-lasting consumer relation is got in the process.

· The outside sales have higher conversion rates over the inside sales team.

Disadvantages of Inside sales:

· The people in such cases are very limited to the resources that they have and thus the opportunity of diversification is limited.

· The inside sales can’t build a strong connection with the clients due to their in-house jobs that have no or very fewer consumer interactions.

Disadvantages of outside sales

· The outside sales have a cost involved in its travel so the expenses are high.

· In times of distress, the outside sales are the first to be laid off by the business.


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