Question

In: Operations Management

63. An internal customer is the next process upstream to receive work output. True False 8....

63. An internal customer is the next process upstream to receive work output.

True

False

8. The percentage of customer demand satisfied by inventory is ___________.

stock level

storage level

shipment level

none of the above

71. Analyzing what a firm is buying, from whom in what quantity and at what price is referred to as purchase analysis.

True

False

72. Offshoring products can be cost-effective for the firm because wages will not increase very much in the labor market supplying production.

True

False

Solutions

Expert Solution

63. An internal customer is the next process upstream to receive work output.

An organization handles two types of customers – external customers and internal customers. The external customers are the actual customers of the company for whom the company is coming up with product or service. Internal customers are the employees of the company who receive the work output and need to facilitate the needs and requirements of the external customers by developing the product or by delivering the service.

Answer: True

8. The percentage of customer demand satisfied by inventory is stock level.

Usually there are 2 types of inventories which are maintained by company – stock level and safety. Stock level inventory is used to satisfy the intended customer demand. If the demand exceeds its estimation, then safety inventory is used to fulfil the excess demand.

Answer: Stock level

71. Analyzing what a firm is buying, from whom in what quantity and at what price is referred to as purchase analysis.

Procurement analysis is a core functionality of the supply chain in which the company analyses what it is buying, who are the suppliers, what is the rate of procurement, etc.

Answer: False

72. Offshoring products can be cost-effective for the firm because wages will not increase very much in the labor market supplying production.

Offshoring is usually done when the company wants to take advantage of the availability of low cost labor in the other country, where production is placed. So, in the offshore market, wages will usually be cost effective and beneficial for the company.

Answer: True

keosha answered 6 months ago
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