Question

In: Operations Management

Many businesses offer free samples of their products or services to potential customers to induce them...

  1. Many businesses offer free samples of their products or services to potential customers to induce them to become customers. Write two or three paragraphs in which you describe how this strategy can be implemented online. Be sure to note how the amount of sampling that is likely to be beneficial differs in the online environment and the physical world.

Solutions

Expert Solution

Freebies is one of the important strategies in sales and business development by corporate companies . It can be utilized by both online and offline advertisers or marketers. Customers and end users utilize these free samples to taste and feel the services experiences as well as quality of products.  

Companies like P& G, Amazon, Google, Unilever etc. are developing new and unique features in offering freebies. P& G has its own web rewardme which attract new customers by offering them free sachets of Olay cream, dove shop and Gillette products. Similarly, other companies are also giving coupon codes and cashback offers. In this , companies are attracting and retaining end users.

As compared to physical environment, freebies at online retailers or companies are more relevant because it can be utilized by specific customers or users which have online registration or authentication codes . In physical world , dealers, wholesalers etc. itself utilize the freebies or they offer the same to their close people or only to close business partners. Hence, online platforms if properly designed and verified then only authentic people can be targeted to get samples from companies.


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