In: Operations Management
The Assistant Manager meets with the Manager every day at 2 p.m., and hand delivers each reviewed complaint form to the Manager and informs the Manager about any complaints that need additional review by the Manager. The rental company’s Manager reviews the complaint form only if the Assistant Manager recommends such a review. This additional review is completed by the Manager by end of the next business day and the Manager’s reviews are shared with the Assistant Manager. (Paragraph 3).
Make the following assumptions about paragraph 3 for the next question.
Based on the above stated assumptions, paragraph 3 represents an illuminating example of a ‘deterministic’ process.
Group of answer choices
True
False
This is a very good question and quite interesting.
From the given data,
The Assistant Manager meets with the Manager every day at 2 p.m., and hand delivers each reviewed complaint form to the Manager and informs him about any complaints that need additional review by the Manager.
The company’s Manager reviews the complaint form only if the Assistant Manager recommends such a review.
This additional review is completed by the Manager by end of next business day and the Manager’s reviews are shared with the Assistant Manager.
The paragraph 3 represents an illuminating example of a deterministic process.
And the answer is true.
From Paragraph 3 , we can state that
Assistant manager and Manager meet every day as scheduled . Assistant Manager hand-delivers reviewed complaints to Manager, and informs Manager about complaints that need additional review..The number of complaints that need additional review.
Here, the number of complaints that need additional review will be first known to assistant Manager . He accurately knows how many number of complaints need additional review. Because he is the only person who seperates the complaints which require additional review and which are not and then he handover the complaints which require additional review to the Manager and the Manager may or may not count the number of complaints that require additional review. The manager provides additional review to the complaints and give it to the assistant Manager back . so, there is a chance that he may count the number of complaints that require additional review. And the same process continues . this process is called as deterministic process.
So, this is a purely illuminating example of a deterministic process .
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