In: Operations Management
u have been tasked to develop a layout for a warehouse/distribution centre for a
small company that is growing and requires better control of the inventory so that they
can excel in customer fulfillment and satisfaction.
Without worrying about the actual location of the facility or the number of products, what
tools or information would you use/examine to develop a plan to assist the company in
achieving its goal of excellent customer fulfillment and service?
Explain you choices
There are various parameters.
1. What is the strategy of the company?
2. What are the core competencies?
3. Where do we want to position are company?
4. Can we deploy or products on daily basis(Since distance is not a
problem here)
this will help us get daily forcast.
5. Having accurate forecast will help cut down an additional excess
inventory.
6. help our retail stores to not keep excess of product only keep
as much required since we are offering them products on daily
basis.
7. Provide a contract so that reatilers don't under report
sales.
8. If possible we can give them a contract that if not sold we will
buyback the products.
9. if don't do this each time we launch a new product our own
previous products are undersold by the retailers which puts
presuure on the company to again lauch products in new
segment.
Some tools/ software that will help you intergrate with retailers
and know daily customer demand would be suffice to reduce for
excess inventory to Zero.
Some of the Tools are
SAP,