Question

Q1:Explain what companies should do to make employees   contribute towards the strategic management process in the organization.

Q2: Why many organizations fail to implement plans successfully?

Q 3&4 : Case : Maestro Pizza the food industry nowadays became harder than before. The people now pay extra attention to even small details when it comes to food. The variety of food kinds, the way the food being served, the quality of food, the price and even the place decoration! Furthermore, there are tons of restaurants (competitors) those being in the food industry for decades which makes it even harder to compete them. Not to mention if a new restaurant will serve one kind of food that already being served by other expert restaurants.

Here we talk about a new restaurant in Saudi Arabia that successfully entered the food industry and managed to compete existed restaurants who are serving the same kind of food for a long time and even considered the best in the world of serving such food! The restaurant's name is Maestro Pizza which is locally founded and operated by Saudi people. This restaurant has successfully dominated the market and stole the throne from underneath of many other pizza restaurants like Pizza Hut and Domino’s Pizza and others.

In the context of the above case analyze and provide solution to the following:

Q3. Bargaining power of consumers .

Q4. Suggest strategies to differentiate Maestro Pizza products and services with its competitors

Answer 1

Answer:

Q1:Explain what companies should do to make employees   contribute towards the strategic management process in the organization.

The companies have to engage all its employees to successfully implement a strategy. To make employees   contribute towards the strategic management process in the organization the following steps have to be taken

1. Develop a compelling vision

2. Create a Big picture in the minds of employee through extensive communication and awareness drive

3. Involve stakeholders in brainstorming

4. Provide clear image or focus   as to how employees can contribute to it

5. Create clear targets for achievement and set accountability

6. Provide motivation support and trust for achieving the targets assigned

7. Set robust performance management practices through remedial feedback to achieve goals

8. Create a feeling of success for all the hard work done by employees and improve employee involvement

If these steps are followed, employee will contribute to their best and the strategic management process gets implemented efficiently and effectively.

Q2: Why many organizations fail to implement plans successfully?

Organizations fail to implement the plans when

1. The vision is unclear to the employees
2. The non-existence of goal congruence between employee and the organization
3. Lack of awareness and involvement among employees towards the organizational goals
4. No clear targets and performance measurement techniques
5. No trust and confidence among employees towards achievement of goals
6. lack of adequate resources and training
7. No mandatory audits
8. Not acknowledging success and celebrating failures in spite of hard work

Q3 Bargaining power of consumers

Consumers are a prominent building block for any business. Porter’s Five Forces Industry Analysis Framework, portrays how consumers are powerful in ensuring that businesses offer them quality products and services at affordable prices. It is especially higher when there are many suppliers providing undifferentiated products and backward integration of product is possible for consumers.

When there are more suppliers offering more supply than the demand in the market, the buyers assume greater bargaining power. Similarly when the products offered are same and undifferentiated, it leads to greater supply hence buyer gets a greater advantage.

If there are alternate or substitute products and backward integration of product is possible, buyer gets a priority to bargain for the product.

Q4. Suggest strategies to differentiate Maestro Pizza products and services with its competitors

In the case of Maestro Pizza, they could

• Provide high quality differentiated product ranges at affordable prices to attract buyers
• They have ample opportunity to fight competition by offering better services to the customer by inviting them on special occasions of the customer
• Planning differentiated marketing strategies for various festive celebrations.
• They could have attractive menu offering combo products for different groups of customers
• Coupons for obtaining discounted prices for their products.
• Allow customers to customize food products   
• Providing surprise gifts to customers etc.,