In: Operations Management
Each Question (Two paragraph 500 words)
What type of industries could working from home benefit?
What problems can occur with working from home?
As a manager, how would you manage employees working from home?
What type of industries could working from home benefit?
Nowadays working from home is fast growing trend, more and more people are preferring work from from while still they can be connected to their team, All thanks goes to internet. without internet people could not make work from home possible. there are few industries who recently preferring work from home such as medial and healthcare, customer service administrative work,sales, computer and information technology, education and training, accounting and financing etc. Along with work the people can take care of their personal things and they can even spend time with their family with their busy schedule.
According to the survey most of the work from home is available in
the medical industry, people may work as patient advocate or also
healthcare information specialist, people can even manage insurance
,billing,scheduling. Their is a option for the people who can even
work as registered nurses who provides the solution in phone for
the patients.the next industry is customer service representative
who will provide particular help for the customer via phone, mail,
most of the people can fulfill their work from sitting anywhere,
most of the companies hire the customer service representative with
work from home basis, with the job designation as contact center
agent, customer care associate, client service representative,
technical support. This job will give the timely and good support
for the customer concerns and their complaints. Next while coming
to the administrative professional, not all the administrative
professionals sit behind the desk at the front of office, money
organization administrator assistant do the work virtually for the
company. he might handle the process communication , scheduling,
managing the projects. This job will be mostly online, the person
should be comfortable using various computer programs, and
interpersonal skills are major for this role. The common job title
for this job includes, office manager, administrative
assistant,business development specialist,executive assistant
etc.The person needs to make sure the business is running well and
he need to be online during business hours. while coming to the
sales -need serious amount of dedication and motivation and it is
demanding, since most of the sales person communicate with phone or
email in order to promote the new product or service, the will
prefer work from home.The job titles for such jobs includes-
account executive, lead generation associate,marketing manager etc.
It is not surprising that most of the computer and the IT
professional work online, this job needs good computer skills.
There are more and more opportunity to teach in the online tuition
and classroom, people can connect with the student sitting anywhere
and provide them the educational training's. Usually all the jobs
that you find in the school can be represented in online. you can
work as teacher, program director, tutor,curriculum developer etc.
at the last accounting and financing- it is not surprising that
there are a lot of accounting and finance jobs are
telecommunication. such as auditor,finance manager,
accountant,bookkeeper etc. people can handle the accounts,
financial data s, keeping and organizing the records or helping
with the taxes, This role is available for both entry level worker
as well as professional worker.
What problems can occur with working from
home?
Even-though working from home has many advantages it also has many drawbacks such as loneliness, work distraction, domestic distraction etc. Yes, it is the good thing that technology will allow us to connect via home, but it will avoid the essential social contact which after-all the the human need. People will left out for social activities, It is not just enough to communicate over the phone and call it contact, people cannot communicate their feelings and emotions. they won't be aware of how the work culture is outside, how to interact with people, what is the body language we need to use when talking with the people. It is very important to have socialization among the colleagues in order to build the positive trust and the support at the work place. The work from home will avoid the important collaborative opportunities in the work place that occurs during the networking events, fun events or social activities in the work place, due to the lack of collaboration people will experience less creativity- research shows that creativity is found that are not giving much importance in certain moment by unexpected conversation, sometimes while grabbing cup of tea with colleagues, due to lack of presence in the office avoids the employees from experiencing unintentional creativity at the workplace throughout the day. Some time work stress also leads mental and physical stress, it also leads health problems. Employee experience issue with personal and professional and work boundaries is another drawback- for the parents working from hoe when their kids are at the home is very difficult task. Making frequent transition between the role of the work professional and the role of the parent is very difficult task, sometimes children may feel that their parents are not giving much importance to them. sometimes employees may feel that my desk is always available , there is no one observes me, there is no manager who always monitors the work- let me me hear the song for some time or let me watch the movie, or like let me go for shopping for sometime, later i can finish the work. And when you have stress to finish the work , it is already late night then you realize that everyone in the family already has gone to bed - you might feel like crying. so the distraction for the work is more in work from home jobs
In between call and emails people may make the mistake while
running around the kitchen , running behind the kids or the laundry
room. some times people may forget their job and they will continue
to do their personal works. working from the is a juggle of a
different sort, you can't even look for your personal things and
not even the professional work . rather than the office policies ,
you may need your complete attention in order to finish the work
onetime. There is something called dressing up , putting cloths and
making the impression this is not possible in the work from home.
You will be sitting in-front of the computer with your gym cloths
or night dress. Its not good always. people may get bored by
themselves seeing them unattractive. If the employee has some
confusion about the work there won't be anyone who clarifies their
doubts and he may need to call somebody, sometimes the person won't
be available in phone or email. in such situation the work from
home will become very difficult to manage. Risk of network privacy
and security loss also another issue in the work from home.
As a manager, how would you manage employees working from home?