In: Operations Management
1.For your choice of two strategic controls, describe specifically what might go wrong if it is not done well, and illustrate with an original example.
2. Does an organization which has excellent operational control need strategic control? Explain
1. Strategic control involves in examining the strategy of a process, the evaluation of the activities involved and the outputs produced which helps in the future action. So, it involves two key points that includes strategy assessment and implementation. The types of strategy controls that are used to evaluate the content of startegy includes: strategic survelliance, special alert control and premise control.
Through strategic survellience, there will be organizational level of monitoring and interpreting the series of events that may happen internally or externally which affects the strategic flow. By researching through multiple sources, there might be much information discovered. This may include conferences, conversations, online discussions, journals or newspapers.
Special alert control is about rethinking of a strategy because of sudden or unexpected event. This supports the content of the strategy by revisiting the processes of premise control and Strategic survellianc
Considering the example of September 11th terrorist attack in US, on World Trade Center situated in Newyork many reassessments happened for online airline registration for a certain period of time. There are several small changes happened after revisits.
2. Operational Control is all about executing the final strategy whereas the strategic control is about tracking the steps in designing the strategy, making any necessary adjustments/ changes if there are any potential problems detected. Significant time period is provided in between implementation of the strategy and acheivement of the end results. In the larger organizations, during the time of execution of a strategy, there might be several investments made or numerous projects are undertaken. The economy might be booming or falling into recession. The strategy controls are essential as they will help in steering the firm, take the firm in the right direction considering all these factors.