Developing a training
presentation
- Consider Kirkpatrick's four levels of training evaluation
The training framework for a product training program
- Needs assessment
- Budgeting
- Deciding on the delivery method - Mentor, on-the-job coaching,
brown bag lunch, job shadowing, job swapping, vestibule
training
- Understanding the audience
- Preparing the content
- Working on the timelines
- Communicating
- Measuring Effectiveness - Reaction, Learning, Behaviour,
Results