Question

For the following terms find the correct definition below and place the letter of that response in the blank space next to the term. Each definition is used only once – there are four terms that are not used.

business process BPM software BPO business-without-boundaries CRM software off-shoring RFID tags Sales process mnemonic codes group code CFE SAR CISA ERP XBRL ISACA IT REA KPI VAR

a. A certification that requires individuals to meet certain qualification set by the Association of Certified Fraud Examiners b. An enterprise wide accounting system c. An important database design approach d. a collection of activities and work flows in an organization that creates value e. A special type of systems consultant who is licensed to sell particular software packages and provide organizations with consulting services related to that software f. Combing two or more codes to create a new code g. A type of knowledge worker h. Software to gather, maintain, and use these data to provider better customer service and customer loyalty i. An eEditing language used to create websites j. A professional auditing organization k. When companies have production or work completed in countries like China, India, Canada, or Mexico l. A key productivity report m. Federally mandated reporting of suspicious accounting activities n. An acronym often used to describe the computer department of an organization o. Organizational structure for the general ledger p. Begins with a request (or an order) for goods or services q. Software that collects corporate knowledge, data and business rules to improve core processes r. A language for creating, transforming, and communicating financial information s. Maintaining customer records is an important function t. An auditing certification u. Codes that help the user remember what they represent v. When companies contract with other companies to do certain tasks, such as human resources, finance and accounting, customer services, training and IT w. This business model is a result of networked enterprises and globalization x. A technology that is used in the sales and purchasing process

Answer 1

Business Process	d.	a collection of activities and work flows in an organization that creates value
BPM software	q.	Software that collects corporate knowledge, data and business rules to improve core processes
BPO	v.	When companies contract with other companies to do certain tasks, such as human resources, finance and accounting, customer services, training and IT
Business-without-boundaries	w.	This business model is a result of networked enterprises and globalization
CRM software	h.	Software to gather, maintain, and use these data to provider better customer service and customer loyalty
Off-shoring	k.	When companies have production or work completed in countries like China, India, Canada, or Mexico
RFID tags	x.	A technology that is used in the sales and purchasing process
Sales process	p.	Begins with a request (or an order) for goods or services
Mnemonic codes	u.	Codes that help the user remember what they represent
Group code	o.	Organizational structure for the general ledger
CFE	a.	A certification that requires individuals to meet certain qualification set by the Association of Certified Fraud Examiners
SAR	m.	Federally mandated reporting of suspicious accounting activities
CISA	t.	An auditing certification
ERP	b.	An enterprise wide accounting system
XBRL	r.	A language for creating, transforming, and communicating financial information
ISACA	e.	A special type of systems consultant who is licensed to sell particular software packages and provide organizations with consulting services related to that software
IT	n.	An acronym often used to describe the computer department of an organization
REA	c.	An important database design approach
KPI	l.	A key productivity report
VAR	g.	A type of knowledge worker