Question

Read the scenario and then answer the question that follows.

Recology CleanScapes, formed when CleanScapes of Seattle merged with San Francisco–based Recology, provides recycling services to about 800,000 residential and commercial customers in four western states. The employee-owned company’s motto is “WASTE ZERO,” and it is an industry leader in the waste reduction and recovery industry. Recology CleanScapes has credited much of its financial success, low employee turnover, and high customer satisfaction to open-book management.

If you were hired as a manager at Recology CleanScapes, which of the following would be parts of your job? Check all that apply.

1) Help employees think like owners, taking responsibility for the financial success of the company

2) Encourage employees to focus on their individual job performance and reward them for individual results

3) Share financial measures such as revenues, expenses, and profits with your employees

Answer 1

As the manager of Recology Cleanscapes, my job responsibilities would be based on the strategies and standards of the organization. Recology CleanScapes is an employee owned company and hence I need to help the employees to feel like owning the company and align their activities towards the financial success of the company. Waste reduction cannot be made possible without the support from all the employees and as a manager it is my duty to create the sense of ownership in employee minds. Open book management involves the management approach where the employees are provided with information about financial conditions which help them to make better decisions in work. As the company follows open book management, my duties would also include sharing financial measures like revenues, expenses, and profits with the employees which would motivate them for better performance. Team work is essential for the company success and hence encouraging employees to focus on their individual job performance and reward them for individual results would not come under my job as it may affect the overall performance as a team when employees concentrate on individual achievements.

Hence my job would include

• Help employees think like owners, taking responsibility for the financial success of the company and
• Share financial measures such as revenues, expenses, and profits with your employees.