Question

Recology CleanScapes, formed when CleanScapes of Seattle merged with San Francisco–based Recology, provides recycling services to about 800,000 residential and commercial customers in four western states. The employee-owned company’s motto is “WASTE ZERO,” and it is an industry leader in the waste reduction and recovery industry. Recology CleanScapes has credited much of its financial success, low employee turnover, and high customer satisfaction to open-book management.

Recycling is a worldwide industry. If Recology CleanScapes decided to expand by acquiring companies in other countries, which of the following issues should managers take into consideration when deciding where and how to operate? Check all that apply.

A- In some countries, like China and India, it is not customary to publicly disclose company financial information.

B- In countries with high power distance, where inequality between managers and employees is expected, companies may have difficulty using open-book management.

C- Employees in some countries are not sufficiently well educated to understand company financial information.

Answer 1