In: Accounting
Before the mid-1970s, systems programmers and businesspeople (including accountants) did not communicate well with one another. The programmers were criticized for using too much jargon, and the businesspeople were criticized for not adequately expressing their needs. Efforts have been made to overcome this communication gap, but room for improvement still exists. What problems do you think may result from this communication gap?
What can you do to help further close the gap when you enter the workforce?
Because businesspeople were not able to adequately express their needs and much of what they did express was not fully understood by the systems analysts, many new systems projects produced ineffective systems. Most business students now study the development process of information systems so they will be better able to communicate their information needs to system personnel and have an appreciation that clear expression of the problem by the user and better understanding of the business situation/problem environment by the system developer will enhance a projects deployment. Either avoiding jargon or fully explaining the terms will also help to close the communication gap.
Either avoiding jargon or fully explaining the terms will also help to close the communication gap.