In: Operations Management
What portion of the system flowchart for the cash disbursment process would be effected by the IT risk of data security and confidentiality?
In case of a cybercrime when IT data security issue is there in a cash disbursement process (electronic - say ATM), then the machine will correctly identify the input and identity of the user who has the account but, the dispense of cash might not take place right after the transaction. The dispense of cash can happen later by the fraud. In this case, the customer will complain to the bank as his money will be deducted from the account.
The diagram below shows the flow diagram of an electronic cash disbursement process. The red region is where the real effect of cybercrime is visible.