Question

In: Psychology

(I/O Psych.) In lawsuits invovling performance appraisals, judgements are more likely to favor defendants (organizations) when:...

(I/O Psych.) In lawsuits invovling performance appraisals, judgements are more likely to favor defendants (organizations) when:

a. only supervisor ratings are used

b. checklists are used for making ratings

c. written instructions regarding the appraisal process are provided

d. ratings for poor employees score above the mid-point of the ratings scale

Solutions

Expert Solution

Answer: In lawsuits involving performance appraisals, judgements are more likely to favor defendants (organizations) when: written instructions regarding the appraisal process are provided (Option C).

Explanation of the answer: In legal cases, fair proceedings are based on some appraisal characteristics, as suggested in the procedural justice arguments from Thibaut and Walker (1975). These characteristics include practices like the employee’s review of appraisal outcome, higher frequency of appraisal, interrater agreement, etc. Such practices assure process fairness and accuracy. Now, let’s consider every answer option:

  • In the first option, only supervisor ratings are used. There is no interrater agreement, because there are no other raters.
  • In the second option, checklists are used for making ratings, which is only a way of rating performance and not a criterion of the rating being fair.
  • In the third option, written instructions regarding the appraisal process are provided. This is a mark of fairness and accuracy of the process on both sides (employee and organization), as the fairness of the final appraisal result can be assessed and checked on the basis of these standard instructions.
  • In the fourth option, ratings for poor employees score above the mid-point of the ratings scale. This again indicates inaccuracy because the ratings are not following the bell curve system that is usually followed by organizations to segregate poor, average and top performers.

Thus, for the judgement to be in favor of defendant (organization), it is important to have the written instructions that set the standards of appraisal for both parties. So, the right answer is Option C.


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