Question

In: Operations Management

power, influence, leadership. which of the techniques for improving communication discussed in class would solve the...

power, influence, leadership.

which of the techniques for improving communication discussed in class would solve the greater number of problems? which technique is the most difficult to out in practice?

Solutions

Expert Solution

Ans: Power and influence are fundamental human phenomena that are deeply ingrained on the psyche and conscious personality of individuals. The difference between proper and improper use of power is the difference between success and failure, high and low productivity, motivation and disillusionment. This paper includes a review and analysis of the classical concepts of power in management literature, a description of power styles, and classical research findings on the optimum use of power. In it I describe power bases and cover the relationship of power with project uncertainty, organizational climate, situational leadership, productivity, and individual independence. Links are made to leadership styles, and references are made to negative uses of power. Overall, the concept of power is placed in perspective as it relates to management needs, and ideas are discussed for managing and controlling power for the benefit of organizations. The immense advantages of expert power and personal influence (reference power) are emphasized. Overwhelming evidence is presented regarding the negative nature of coercion and authoritativeness as viable management styles in well-developed organizations. Any power base is seen potentially to be double-edged: effective usage depends entirely upon organizational climate and culture. A developed organization must be designed based on increasing use of expert and reference powers that promote reflection and choice in decision making.

Whereas;

Leadership is not limited to a job title. Leadership is a set of skills every member of an organization can master and demonstrate. With the ability to lead comes the ability to influence. This highly interactive and practice based course empowers anyone who must accomplish organizational and personal goals by influencing upward, laterally, and downward individually and in teams. We all must be able to exercise various kinds of influence to gain the resources, support, and cooperation that will allow them to achieve their strategic goals.

??In addressing this critical skills area, Employers Council offers a program that goes far beyond other influence courses in exploring personal and positional power sources as well as building influence techniques and skills. Participants increase their self-knowledge and awareness of their personal power base, determine strengths and weaknesses, and learn to apply specific influence tactics effectively.

'leadership can solve the great number of problems'


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