Question

In: Operations Management

Instructions: Find an article relating to technology. Make sure the article is recent (sometime within the...

Instructions:

Find an article relating to technology. Make sure the article is recent (sometime within the last 12 months).   The article can be describing a study on technology, or a description of a new technology. For example, I saw an interesting article the other day about self-confidence and Facebook.

At the top of the first page, include a link to the article.

In the first paragraph, summarize the article.

In the second paragraph, tell me your opinion of the technology (i.e., other uses for the technology, positives, negatives, agreements, disagreements, etc.).

Solutions

Expert Solution

https://www.forbes.com/sites/forbestechcouncil/2018/03/06/how-technology-is-redefining-e-commerce/#1710785362e3

How Technology Is Redefining E-Commerce

E commerce industries are blooming since many last years. Right from the customer satisfaction, e commerce have been achieving a greater sales turnover as well. Behind the success of e commerce, technology plays a vital role. Technology gives acceleration to the e commerce which we can examine easily if we compare the e commerce today with past 10 years. The technology has become so fast that these platforms give customers a real and actual shopping experiences. It is true that walking into a retail store and interacting with the product or service, gives customers a great experience, yet e commerce due to technologies are giving more customer satisfaction by displaying each single details related to the product on their platforms.

Technology became a backbone for the sellers as it gives many advantages them to sell the products such as Easy access to instantaneous communication, information transfer, logistics processing and online networking. Technology made it happened to save cost and time both for the sellers. Due to such merits, many e commerce portals have been reached to a great success.

Earlier, payment system on these e commerce portals was bit uneasy and untruthful due to poor or improper secure technologies. The last few years, there has been Seamless Payment Processing set up, through trusted payment gateway, wallets and gift cards. Another technology such as bit coin, being a crypto currency, with its features to intermediate middlemen, will ease the payment system and increase more confidentiality among sellers and buyers both.

It is a true fact that when e commerce was started for the first time, no person was actually aware of the thing. But today is the actual era of e commerce backed up with high technologies. Its exapandation limits are becoming higher and has huge potential for future as well. E-Business is much more than just a web presence. There is a vast array of internet technologies all designed to help businesses work smarter not harder.

In my opinion, somewhere due to the success of e commerce, it has many advantages for both the sellers and buyers such as,

  • It increases sales and thus decreases costs of the goods.
  • A firm can reach narrow market segments that are widely scattered throughout the world.
  • Help protect against frauds and theft losses because electronic payments can be easier to monitor than payments made by cheques etc.
  • Low cost medium disseminating information and processing transactions.

However each thing has an advantage and a disadvantage as well. Technologies have provided a broad path to sellers and buyers yet, there are many other factors which is to be considered which shows a negative impact on them.

  • Frauds are not completely eliminated in the e-commerce transactions.
  • Things like food, jewelry, antiques etc. can never turn to e-commerce because it is not possible to inspect them from remote locations.
  • Many firms have had trouble recruiting and retaining employees with the technological, design and business process skills needed to create an effective electronic commerce presence.
  • Cyber laws are not properly enacted and the existing ones are not clearly defined and many more.

Further there are many other uses of technologies in the sector of e commerce such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Think about collaboration tools, mobile and wireless technology, Customer Relationship Management and social media to name a few.

There are many other factors which have proven that e commerce has many positive things to adopt by sellers and buyers. My agreements are upon many points for e commerce because of Affordability of mobile devices to these platforms anywhere, Mobile Internet connectivity, Security, Greater target audience for advertisements and 16.9 Personalization etc.

While I am also disagreed with few points in e commerce yet they are real and not really many any difference on mind such as internet frequencies is sometimes dangerous to health, the screen size of a mobile and laptops device is very limited. This also limits the viewing capacity of the user and Due to the slow processing speed web developer would have to use server side scripting which will bring more loads to the servers.


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