Question

The evaluation of employee performance is an important function for both employees and managers. Describe how personal biases influence performance appraisals. Identify common forms of hiring and performance bias. What can be done to avoid this? Real life application: What has been your personal experience in being evaluated by others? What would you change in the way you have been evaluated?

Answer 1

Biases and judgment errors occur when the beliefs, values and attitudes of an evaluator distorts an objective performance appraisal process. Common forms of hiring and performance biases include:

• Contrast – This occurs when the evaluator compares an employee’s performance to other employees instead of the company standard.
• Halo – An employee is rated highly in all areas and perceived to be performing well because of one thing they do really well.
• Horn – On the flip side, an employee maybe rated as a poor performer simply because of one thing they are not able to do well.
• Leniency – In this case, an evaluator may give every employee or candidate a satisfactory rating, regardless of their performance.
• Recency – The employee’s most recent behavior becomes the primary focus of the review.

Please post the other questions separately as we are supposed to answer just one question or four sub parts of a question.