In: Operations Management
By doing a search of the internet or by other research methods, find an example, or a case study, of an organization that has used Unified Communications to their advantage.
1) What business problem was this organization trying to solve?
2) What was the current state of their communications technology infrastructure?
3) What unified communications technologies did they decide to deploy? What were the key components of this system?
4) How did they improve their business by implementing unified communications?
5) What do you believe the future holds for unified communications?
Coca-Cola has implemented unified communication in their operational structure to resolve the issue of communication gap between different parts of the organization. Coca-Cola has implemented a whole new strategy of implementing VoIP in their warehousing system. They are additionally executing cross usefulness in their VIP framework to make a superior effect of accessibility and utilizing multi channel approach for usage of such a particular sort of program.
Coca-Cola has implemented a very strong plan to create an impact
on availability of opportunities by improving their overall
serviceability in the warehousing system as well as creating a
positive availability of opportunities to increase quality of the
communication that is being implemented in the organization.
Coca Cola was using a combination of RFID as well as VoIP based
communication strategy there unified communication between
different part of the organization. Incremental advantages by
utilizing this is particular Technologies have made favorable
position for coca-Cola as their general effectiveness and in
addition efficiency is broadly expanded.
Bound together correspondences are turned out to be extremely
advantageous for Coca-Cola as they diminish the general slack
between various occasions and made more productive store network
which profited them in a positive edge. By having an ability to
communicate between different departments of the organization,
overall level of serviceability as well as conflict resolution is
also implemented in a positive manner by the organization.
Definitely unified Communications has a bright future as most of
the organizations are preparing collaborative communication tools
that could be used at one stop shop to implement the changes in the
organization. This sort of methodology does not just builds the
odds of showing signs of improvement result yet in addition gives a
capacity to make an intuitive administration inside the association
by keeping up better nature of a standard in operational condition
and giving satisfactory help to its general abilities.