Question

In: Operations Management

By doing a search of the internet or by other research methods, find an example, or...

By doing a search of the internet or by other research methods, find an example, or a case study, of an organization that has used Unified Communications to their advantage.

1) What business problem was this organization trying to solve?

2) What was the current state of their communications technology infrastructure?

3) What unified communications technologies did they decide to deploy? What were the key components of this system?

4) How did they improve their business by implementing unified communications?

5) What do you believe the future holds for unified communications?

Solutions

Expert Solution

Coca-Cola has implemented unified communication in their operational structure to resolve the issue of communication gap between different parts of the organization. Coca-Cola has implemented a whole new strategy of implementing VoIP in their warehousing system. They are additionally executing cross usefulness in their VIP framework to make a superior effect of accessibility and utilizing multi channel approach for usage of such a particular sort of program.

Coca-Cola has implemented a very strong plan to create an impact on availability of opportunities by improving their overall serviceability in the warehousing system as well as creating a positive availability of opportunities to increase quality of the communication that is being implemented in the organization.
Coca Cola was using a combination of RFID as well as VoIP based communication strategy there unified communication between different part of the organization. Incremental advantages by utilizing this is particular Technologies have made favorable position for coca-Cola as their general effectiveness and in addition efficiency is broadly expanded.

Bound together correspondences are turned out to be extremely advantageous for Coca-Cola as they diminish the general slack between various occasions and made more productive store network which profited them in a positive edge. By having an ability to communicate between different departments of the organization, overall level of serviceability as well as conflict resolution is also implemented in a positive manner by the organization.
Definitely unified Communications has a bright future as most of the organizations are preparing collaborative communication tools that could be used at one stop shop to implement the changes in the organization. This sort of methodology does not just builds the odds of showing signs of improvement result yet in addition gives a capacity to make an intuitive administration inside the association by keeping up better nature of a standard in operational condition and giving satisfactory help to its general abilities.


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